§ (1) These General Terms and Conditions apply to contracts for the rental of vacation apartments for accommodation as well as all other services and deliveries provided by the provider for the guest. The provider’s services are provided exclusively on the basis of these General Terms and Conditions.

(2) The subletting or re-letting of the rented vacation apartment as well as its use for purposes other than residential purposes require the prior written consent of the provider.

§ 2 Booking/booking confirmation Please enter your booking requests via the booking request or send them in writing to gerance@labastide.info or call us. If we can provide you with the desired vacation apartment in the desired period, you will receive a written confirmation of the booked vacation apartment and the invoice from us. The reservation for the vacation apartment is legally binding upon receipt of the booking confirmation (see § 3).

§ 3. terms of payment and deposit The deposit of 20% of the total amount is to be transferred to our account by the date stated on the invoice or paid directly by credit card. The balance is also to be transferred to our account no later than 1 month before arrival or the date specified. For bookings made at short notice, the total price must be transferred immediately after receipt of the invoice or the specified payment deadline. In exceptional cases and by prior arrangement, payment can be made in cash on arrival.

The minimum rental period is 6 nights. For shorter stays, please send us a booking request.

Prices may vary depending on demand and season; the current prices on the labastide.info website apply.

In the event of default of payment, we shall be entitled to demand the applicable statutory default interest of currently 5% above the base interest rate. The customer shall reimburse us with reminder costs of EUR 15.00 for each reminder sent after default has occurred. All other costs incurred in the course of debt collection shall be borne by the customer. Payment costs, in particular for transfers from abroad, shall be borne by the customer. All bank transfer fees are to be borne in full by the renter, i.e. the full invoice amount is to be credited to our bank account free of charges.

§ Arrival and departure The apartment is available on the day of arrival from 15.00 clock or by arrangement. Please let us know your expected arrival time at least 1-2 days before arrival. The keys will be handed over by individual arrangement. If required, the use of our key safe is possible.

On the day of departure, the apartment must be swept clean by 10.00 a.m. or by arrangement (exception see “Late check-out”). All used dishes must be put back in the cupboards, the garbage cans emptied and the fridge emptied. Please throw all used towels and bed linen in a pile on the floor before you leave.

Late check-out A late check-out must be agreed at the time of booking. If there is no immediate follow-up booking, the late check-out can be arranged during the stay. Half the daily rate will be charged for a late check-out between 10.30 am and 6.00 pm. A late check-out after 6.00 p.m. will be charged at the rate of one night’s accommodation. The landlord reserves the right to charge a late departure accordingly or to deduct it from the deposit. In the event of early check-in before 3.00 p.m., half the daily rate will be charged.

§ 5. vacation apartments The vacation apartment is handed over by the landlord in an orderly and clean condition with a complete inventory. Should defects exist or occur during the rental period, the landlord must be informed immediately. The tenant is liable for any damage caused by him to the rented property and the inventory, e.g. broken crockery, damage to the floor or furniture. This also includes the cost of lost keys. The inventory must be treated carefully and with care and is only intended to remain in the vacation apartment. Moving furnishings, in particular beds, is prohibited. The tenant is also liable for the fault of fellow travelers. Damage caused by force majeure is excluded from this. The contract may be terminated without notice in the event of use of the vacation apartment in breach of the contract, such as subletting, over-occupancy, disturbance of the peace of the house, etc., as well as non-payment of the full rental price. The rent already paid remains with the landlord. If liability insurance exists, the damage must be reported to the insurance company. The Lessor must be informed of the name, address and policy number of the insurance company.

§ 6 Pets Pets are welcome at La Bastide.

§ 7. stay The apartment may only be used by the persons specified in the booking. If the apartment is used by more persons than agreed, a separate fee must be paid for this, which is determined in the rental price. In this case, the landlord also has the right to terminate the rental agreement without notice. Subletting and transfer of the apartment to third parties is not permitted. The tenancy agreement may not be passed on to third parties. The tenant agrees to the General Terms and Conditions and the house rules of the LaBastide sarl vacation apartments. The declaration of consent is made with the payment. In the event of breaches of the General Terms and Conditions or the house rules, the landlord is entitled to terminate the tenancy immediately and without notice. There is no legal entitlement to repayment of the rent or compensation.

§ 8 Cancellation In the event of cancellation of the rental contract, the tenant is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation depends on the time up to the day of arrival and is calculated as follows:

• up to 60 days before the day of arrival: no cancellation fees
• from 30 to 59 days before the day of arrival: 50 % of the agreed rental price
• from 15 to 29 days before the day of arrival: 80 % of the agreed rental price
• less than 15 days before the day of arrival: 100 % of the agreed rental price

We recommend that you take out travel cancellation insurance.

§ In the event of a cancellation on our part due to force majeure or other unforeseeable circumstances (e.g. accident or illness of the host) as well as other circumstances for which we are not responsible and which make fulfillment impossible, liability is limited to reimbursement of the costs. In the event of justified withdrawal, the customer shall not be entitled to compensation – no liability shall be assumed for travel and hotel costs. The landlord may withdraw from the contract after the start of the rental period without notice if the tenant continues to disturb other tenants despite a warning or behaves contrary to the contract to such an extent that the immediate termination of the rental contract is justified.

§ 10 Liability of the landlord The landlord is liable for the proper provision of the rental property within the scope of the duty of care of a prudent businessman. Liability for any breakdowns or faults in the water or electricity supply and for events and consequences caused by force majeure are hereby excluded. The landlord is liable for items brought in by the guest in accordance with the statutory provisions (Art. 1952 Code civil).

§ 11 Use of Internet access via WLAN § 11.1. Permission to use Internet access via WLAN The landlord maintains Internet access via WLAN in his vacation property. The landlord shall allow the tenant to share use of the WLAN access to the Internet for the duration of their stay in the vacation property. The tenant does not have the right to allow third parties to use the WLAN. The landlord does not guarantee the actual availability, suitability or reliability of the Internet access for any purpose. The landlord is entitled at any time to allow other co-users to operate the WLAN in whole, in part or temporarily and to restrict or exclude the tenant’s access in whole, in part or temporarily if the connection is or has been used in violation of the law, insofar as the landlord must fear a claim for this and cannot prevent this with normal and reasonable effort within a reasonable period of time. In particular, the landlord reserves the right to block access to certain sites or services via the WLAN (e.g. sites that glorify violence, pornographic or fee-based sites) at its reasonable discretion and at any time.

§ 11.2. Access data Access is secured by means of access protection. The access data (login and password) may not be passed on to third parties under any circumstances. If the tenant wishes to grant third parties access to the Internet via the WLAN, this is subject to the prior written consent of the landlord and the acceptance of the provisions of this user agreement by the third party, documented by signature and full identification. The tenant undertakes to keep his access data secret. The lessor has the right to change access codes at any time.

§ 11.3. Dangers of WLAN use, limitation of liability The tenant is advised that the WLAN only enables access to the Internet, virus protection and firewall are not available. The data traffic generated using the WLAN is unencrypted. The data can therefore possibly be viewed by third parties. The landlord expressly points out that there is a risk that malware (e.g. viruses, Trojans, worms, etc.) can get onto the end device when using the WLAN. Use of the WLAN is at the tenant’s own risk. The landlord accepts no liability for damage to the tenant’s digital media caused by the use of Internet access, unless the damage was caused by the landlord and/or its vicarious agents intentionally or through gross negligence.

§ 11.4. Responsibility and indemnification from claims The tenant is responsible for the data transmitted via the WLAN, the chargeable services used and legal transactions carried out. If the tenant visits chargeable websites or enters into liabilities, the resulting costs shall be borne by the tenant. He is obliged to comply with the applicable law when using the WLAN. In particular, he will:

• Do not use the WLAN to access or distribute immoral or illegal content;
• Do not illegally reproduce, distribute or make available any goods protected by copyright; this applies in particular in connection with the use of file-sharing programs;
• Observe the applicable youth protection regulations;
• Do not send or disseminate any harassing, defamatory or threatening content;
• Do not use the WLAN to send mass messages (spam) and/or other forms of unauthorized advertising.

The tenant shall indemnify the landlord of the vacation property against all damages and claims of third parties that are based on illegal use of the WLAN by the tenant and/or on a breach of this agreement; this also extends to the costs and expenses associated with the claim or defense against it. If the tenant recognizes or must recognize that such a violation of the law and/or such a violation exists or is imminent, he shall inform the landlord of the vacation property of this fact.

§ 12 Written form There are no agreements other than those listed in this contract. No verbal agreements have been made. The General Terms and Conditions are accepted upon transfer of the deposit.

§ Claims of the guest against the landlord shall generally become time-barred one year after the statutory commencement of the limitation period (Art. 2224 Code civil). This does not affect claims by the guest arising from injury to life, limb or health or other claims based on an intentional or grossly negligent breach of duty by the landlord, a legal representative or vicarious agent.

§ 15 Choice of law and place of jurisdiction French law shall apply. The place of jurisdiction for legal action by the guest against the landlord is exclusively the registered office of the landlord. For legal actions brought by the landlord against merchants, legal entities under public or private law who have no general place of jurisdiction in France or who have moved their domicile or usual place of residence abroad after conclusion of the contract or whose domicile or usual place of residence is not known at the time the action is brought, the registered office of the landlord is agreed as the exclusive place of jurisdiction.

§ 16. severability clause Should one or more provisions of these GTC become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.